Terms and Conditions

Terms and Conditions


Your check-in time is between 3PM and 8PM. We offer a late check-out time of 12 noon to help you make the most of your stay.

The boat has been developed as a couples' retreat and is not designed for the safety of children.

Julie Fay is a strictly non-smoking area.

No pets. We understand that people would like to bring their pets but all nature's creatures feel safe approaching the boat and we don't want to scare them off.

Parties and events are not permitted.

Cancellations and Refunds

Cancellations made within 48 hours of booking will receive a full refund providing it is not within 5 days of check-in.

Cancellations made up to 5 days before check-in will receive a full refund minus service fee $50.

If you cancel within 5 days of your trip, the first night will be non-refundable, but the cost for the remaining nights will be refunded.

Extra Considerations

Please note that, as a food production area, Renmark is fruit-fly free. You cannot bring any fruit or vegetables across the border from Victoria at all. You can only bring fruit and vegetables from Adelaide if you have an itemised receipt to prove that you purchased them in South Australia.

Some times are not always peaceful on the river: Despite our relatively secluded position, the river will be very busy on long weekends and school holidays.

Duck hunting season could run anytime between February - June so call us if you want to know when the season is open.

The Dinghy Derby runs in February and October and there will be dinghies practicing in the weeks leading up to the race.